The only reason I didn't give you a 5 was because the truck was basically ready on Thursday night but I was told you didn't like test driving at 4:30 or after (the call I received was right at 4:20 to 4:30) so you would test drive it in the morning. I need my truck to go to work so I had already missed two days of work. By not getting it until later on Friday I also missed part of Friday. Better customer service would've been to go ahead and get me my truck Thursday night so I could work on Friday. Otherwise, I'm happy with your work and service.