Two months ago I returned home from having factory work done on my RV. After having new aluminum wheels installed with Borg stems at the factory, one of the stems was defective and needed replacing, and the front wheels could not be properly balanced. Bryan Roberts, our service advisor, could not have been more accommodating--work was performed expeditiously and correctly. We have put 2500 miles on the RV since then, and all is performing smoothly. I was particularly impressed with the technician's suggestions and recommendations for tire care and inflation. This was a relatively small service, but it highlighted this firms integrity, interest in customer support, and quality of work. I'll continue to use Diesel Works and Auto.

5 Diesel Works and Auto

Visiting in Virginia Beach from out of town I needed service on my 6.7 Ford diesel I found these guys on the Internet and since it was close to where I was staying I gave them a try.When I found out after I got there this is a NAPA authorized dealer and all mechanics are certified. The service manager got me in quick and out in a very short time. I was pleased to learn that they use quality Wolfs head motor oil and Napa filters. The receptionist was wonderful and offered me a cold drink while I waited. Great service no over sell And cheaper than I had been paying at quick Lane and ford dealers. I don’t know when I’ll be back around in this area but when I am I will be coming to see their small family owned business because they are top shelf and believe in being honest and doing great work for their customers.Any locals reading this need to stop by and pay them a visit.

5 Diesel Works and Auto

It’s hard to find a diesel shop in the area that you can respect and want to bring your diesel in. Brian, Traci, and the mechanics were awesome. They have amazing customer service and knowledge. They were able to find some problems that other local diesel shops overlooked or couldn’t find. I’ll always bring my truck here. Period. 1996 Ford F-250 7.3 Powerstroke 216,000 miles (just breaking in the engine)

5 Diesel Works and Auto

I called 5 different mechanics and was finally referred to Diesel Works and Auto to look at my tires on my RV. Without an appointment, they told me to come in and showed me how to inflate them and the additional tools needed. During the inspection Dan noticed one of the inside tires was completely flat. Thanks to them taking the time to help me, I was able to make alternate plans with another vehicle and drive safely. I highly recommend them to anyone looking for a trustworthy mechanic who is willing to help.

Brian, it was a pleasure meeting you and taking care of your RV tires before your trip. Hope you had a great weekend and look forward to working with you in the future. Diesel Works and Auto
5 Diesel Works and Auto

We were traveling to Virginia Beach from PA with our camper when we started to experience truck problems. We took the truck to Diesel Works and Auto when we arrived in Virginia Beach. Tracy ran my husband back to the campground so he wouldn't need to find a way back. They knew when we were leaving Virginia Beach and had the truck finished. They made sure that the problem was taken care of so that the truck would not let us sit along side the road. We were very happy with service and the way they handled the situation. We would recommend Diesel Works and Auto to anyone. Thanks again!!

Thank you for taking the time to leave a review. It was truly a pleasure meeting you and working to make sure a little truck trouble didn't mess up your vacation fun. Diesel Works and Auto
5 Diesel Works and Auto

Just stopped in with some questions, the Crew went out of their way to help me and send me to people who can do what I need. Very nice people to deal wih.

It was our pleasure meeting you. We're here if you have other questions. Diesel Works and Auto
5 Diesel Works and Auto

Again, outstanding service and advice. My go to facility when I need to.

5 Diesel Works and Auto

paid about $200 to install new fuel filter. smelled diesel fuel. had looked at by other service technician... was not installed properly and was leaking!! also nonresponsive to my previous complaint about draining down my batteries and leaving van unsecured for the weekend instead of inside as discussed... stuart chesson

We appreciate you taking the time to leave a review. Customer satisfaction is always our top priority so I was surprised when I reviewed your comments and correspondences with us. I've left a message for you and look forward to speaking with you in regards to your recent experience. Diesel Works and Auto
0.5 Diesel Works and Auto

great job

5 Diesel Works and Auto

I was very pleased with the professional attitude and courtesy I was given while discussing the situation concerning my truck. I was very impressed with the work order write up I received detailing the results of tests and pricing that were involved with my truck. The encounter with Diesel Works as a whole was very professional in every way. Though I was not able to continue business with them for personal reasons. I would highly recommend their services to others. 5 star rating.

We appreciate you taking the time to leave a 5 star review and comments about your experience with us. It was our pleasure meeting you and look forward to seeing you soon. Diesel Works and Auto
0 Diesel Works and Auto
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