Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
4

The only reason I didn't give you a 5 was because the truck was basically ready on Thursday night but I was told you didn't like test driving at 4:30 or after (the call I received was right at 4:20 to 4:30) so you would test drive it in the morning. I need my truck to go to work so I had already missed two days of work. By not getting it until later on Friday I also missed part of Friday. Better customer service would've been to go ahead and get me my truck Thursday night so I could work on Friday. Otherwise, I'm happy with your work and service.

Spencer it was a pleasure to meet you and appreciate your feedback. We require our technicians to test drive every vehicle after the repairs are complete for our customers safety and satisfaction of repairs. We would not want to give back a vehicle to a customer without knowing we have completely addressed the customers concern.

- Diesel Works and Auto
0.5

These people are the most overpriced shop I have dealt with in Hampton Roads and I will not be returning.

5

Great company! Very friendly and informative, customer service is their specialty! My wife dropped our truck off to be serviced and provided a ride for her back home so that she didn't have to wait around for it. Once the check of truck was complete I received a very detailed overview of items that need attention now and in the future as well as photos of the areas they reviewed. Definitely earned my business now and for all future repairs!

We welcome you and Mariel to Diesel Works and Auto. We strive to provide our customers with friendly and helpful service during every visit and happy to help wherever we can.

- Diesel Works and Auto
5

Thanks for the timely service.

5

Just bought truck. Hope I do not need your help often. But if I do I will still use you in the future. Just fix it right the first time. Down time cost me money. thank you again. Mark

5

Simply AWESOME! Dan and the crew do amazing work!!!

Thank you Jim and we wish you a safe and enjoyable summer.

- Diesel Works and Auto
5

Good service ,fast return, problem solved ! Thanks

5

I use these guys all the time for diesel box trucks.

5

Amazing service! Above and beyond- Can't recommend enough!

5

My truck had lost power and wasn't running well. Had taken it elsewhere with no improvement. Thought I may be looking at getting a new truck. Had several references for Dan at Diesel Works. Just got my truck back and it runs like new again. Everyone at Diesel works took the time to listen to my description of what I had been experiencing, then did thorough diagnostics to pinpoint and fix the problem. They were very professional, patient and kind. Would highly recommend their service and integrity!